Политика возврата средств

Return and Exchanges

If you are unhappy with your purchase, please send it back within 14 days. All merchandise returns must be unworn, unwashed, and still have the original tags attached.  We are happy to issue you a refund in the form of a Lagniappe Junk E-Gift Card for use on a future purchase. E-Gift Cards never expire! 

Please Note: Orders CANNOT be changed, modified, or canceled after checkout!

Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear). Defective items must be reported within 5 days of receipt. If not reported, we will not issue credit. If you believe you have received an incorrect item, please contact us within 3 days of receiving your package.

Please note that original shipping fees are non-refundable and return shipping costs are the customer's responsibility. Lagniappe Junk does not provide return shipping labels for free. 

Final Sale Items

All “Sale” items cannot be returned for store credit. Additionally, cosmetics & beauty products, bodysuits, swimsuits, and/or undergarments are non-returnable.

Exchanges

Because we can't ensure our customers will be issued the style/size they desire by the time their returned items come back to us, we are unable to accommodate exchanges by mail. We will issue you a store credit via an E-Gift card once we've received your return. That way, you may use the E-Gift card towards the correct item/size or for another item. 

Damaged Items

If your item is damaged please reach out to us through email at contact@lagniappejunk.com and we will gladly fix the problem as soon as possible. Please do so within 5 days of receiving your package.

Return by Mail

Our return address is:

Lagniappe Junk Boutique

P.O. Box 447

Princeton, Louisiana 71067

When returning pack your item(s) securely in the original product packaging, if possible. All items must be returned in original condition (including all paperwork, packaging, and accessories) with tags attached (if applicable). All items must be unworn, unaltered and unwashed. We do not accept returns on final sale items 

We do not accept COD deliveries; they will be rejected. We recommend sending your return via USPS Flat Rate with a tracking number and insurance, as we are not responsible for lost or stolen packages when sending the package outside our return portal.

Credit

Store credit via E-Gift Card for your returned item(s) will be processed once they are received at our distribution center. Please allow 5-7 days for your return to process once it is received in our distribution center. Your E-gift card covers the original purchase price and tax if applicable. We do not credit any additional / original shipping charges.

Stale Returns

Lagniappe Junk requires items to be returned within 14 days of original receipt. Returns received after 14 days are considered stale returns. Stale returns by mail are subject to being rejected and returned the sender. Alternatively, if the cost returning the item to your attention exceeds the then current value of the item, we will apply a 20% restocking fee to the item(s) when processed. An E-Gift card for the remaining balance will be issued following our normal returns process.