Farmhouse Decor Santa Claus Flour Sack Dish Towel Gift Kitchen Holiday Tea Towels Flour sack Christmas Gifts Christmas Kitchen Decor

Frequently Asked Questions

Custom and personalized orders

We do not offer in-house personalization, or monogramming, however, all hats can be personalized.

Sizing details

Adult caps - One size fits most.
Kids Measurements: 7.5 inch opening, 4.25 inch high

Gift wrapping and packaging

We gladly offer gift wrapping for an additional fee:
Caps - Will come in a gift bag with tissue paper.
Jewelry - In a craft paper jewelry box with a bow.
Christmas - We can gift wrap most items.
MESSAGE US FOR MORE DETAILS OR REQUESTS!

Wholesale availability

We gladly will accept large bulk orders for those that are valid resellers and can supply a valid re-sell certificate. MESSAGE US FOR MORE DETAILS!

Restock

We get new inventory shipments once to twice a week. Be sure to request a restock notification, and you can be notified when an item is back in stock. You may also backorder all items on our website at lagniappejunk.com

Shipping

We process orders in the order in which they are received and as quickly as possible. Due to high popularity, we may experience a slight backlog. If you are needing an order by a specific date, please make a note during the ordering or message us. You may also wish to upgrade to Priority Shipping and Handling, as these orders do get priority handling and moved to the front. PLEASE ENSURE YOUR SHIPPING ADDRESS IS CORRECT BEFORE PURCHASING! We are not responsible for incorrect shipments and the cost is $10 to intercept a package through USPS.

Address Issues

PLEASE ENSURE YOUR SHIPPING ADDRESS IS CORRECT BEFORE PURCHASING! We are not responsible for incorrect shipments and the cost is $15 to intercept a package through USPS. We will try to fix the address on our end but it is not guaranteed. You may be charged a $10 fee to intercept the package or cost of the item, whichever is less.

Returns

Shipping costs will be the responsibility of the customer in cases of buyer’s remorse returns, such as an item didn’t fit, didn’t like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, etc.
Since we offer a FREE SHIPPING policy, we will refund the full cost of the merchandise paid, minus the original shipping charges.

We will refund the full cost of the merchandise an AND shipping charges if the return is a result of our error or defective product.

We inspect all returned items and will refund you based on the condition of the item. Product must be in new or unused condition, with all original product inserts and accessories.

Exchanges

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Product must be in new or unused condition, with all original product inserts and accessories.

Since we offer a FREE SHIPPING policy, we may charge the cost of shipping out the exchanged product for a fee of $3.

We will cover the new outgoing shipping charges if the exchange is a result of our error or defective product.

We inspect all returned items and will refund you based on the condition of the item.